Return Policy

At Fueravia, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we're here to help.

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1. Return Eligibility

• Items must be returned within 14 days of delivery.
• Items must be unworn, unused, and in original condition, with tags and packaging intact.
• Proof of purchase is required.

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2. Non-Returnable Items

• Sale items
• Customized or personalized products
• Gift cards
• Items marked as "Final Sale"

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3. Return Process

1. Submit a Return Request via fueravia@gmail.com.
2. Receive your Return Authorization Number (RAN).
3. Pack the item securely and include the original invoice.
4. Ship the package to our return address.

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4. Return Shipping Costs

• Return shipping costs are the customer's responsibility.
• For defective or incorrect items, we cover the return shipping fees.

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5. Refund Policy

• Refunds will be issued to the original payment method within 5-7 business days after receiving the item.
• Shipping fees are non-refundable.

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6. Exchanges

We offer exchanges for size or color within 14 days of delivery. Contact our support team to arrange an exchange.

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7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue.

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8. Customer Support

For assistance, reach out to us at fueravia@gmail.com or via.